Complaint submission form

Is there a problem with our product? Fill in the form below so we can deal with your case efficiently. Please describe the problem in detail and, where possible, attach photos of the defect — this will significantly speed up verification.

Priority handling of complaints
We treat every report as a priority. We usually review the case and then contact you within 24 to 48 hours of receiving the full documentation to inform you of the next steps in the complaints procedure.

Full name *

Phone *

Email address *

Company name / VAT ID *

Order number *

Product / service (name or SKU) *

Defect description *

Complaint form *

Attachment (photos of the defect) (optional)

Click or drag to add a photo

Allowed formats: JPG, PNG, PDF. Max. 10 MB (helps with verification).

I declare that the information provided is true I consent to being contacted regarding the complaint (required to process the report)

The data controller is Quality Jakub Agnieszczak. The data is processed for the purpose of handling the complaint. You have the right of access, rectification and to lodge a complaint with the UODO (Polish Data Protection Authority).

Complaint submission form

Complaint submitted!